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INFORMATIVE ARTICLES

Changing Nameservers on Your Domain

About NameserversNameservers direct a domain's email and website traffic to a specific DNS service. Nameserver are typically provided by the DNS service (i.e. ns1.sav.com & ns2.sav.com) and are required to be s

Resolving clientHold & serverHold on Your Domain

About clientHoldSav places a clientHold status on your domain when the ICANN mandated WHOIS registrant contact verification is not completed within 15 days. This status disables your domain until the contact is

Changing WHOIS Contacts on Your Domain

About the Domain WHOIS ContactsAs part of the domain registration process, ICANN requires domain registrants to provide verifiable contact details. These include Name, Organization, Address, Phone, and Email. U

Renewing a Domain

About Renewing a DomainDomains are "leased" to customers for a certain period of time before they expire and are available to the general public again. Renewing a domain allows you to extend the "lease" on the

Updating WHOIS Privacy on Your Domain

About WHOIS PrivacyWHOIS Privacy redacts your personal information in public WHOIS lookups. Sav provides this service at no cost to you. Disabling WHOIS privacy allows anyone to view your personal information a

Troubleshooting a Website Not Loading

While there can be may reasons that a website is not loading, here are the first things that should be checked and how to resolve them.Expiration Date Login to your Sav account. Navigate to the Domain's Sett

Updating Auto Renewals on Your Domain

About Auto RenewalsSav will automatically renew the domain 30 days before expiration, assuming a valid payment method is on file. Disabling Auto Renew may allow your domain expire if you do not manually renew t

Using the Wildcard Filter to Search Your Domains

About the SLD Wildcard FilterThis filter function allows you to search for your domains that begin with, match, contain or end with the keywords you enter.Using The SLD Wildcard Filter Navigate to My Domains.

Using Domain Page Columns

Sav makes it easy to customize what information you see in your My Domains page. Login to your Sav account. Navigate to My Domains. Click on the Edit Columns icon (located to the left of the Filter Domains

Using Domain Page Filters

Sav makes it easy to customize what information you see in your My Domains page. To find them, click on the icon that looks like a funnel on the left of the domain search bar. Domain FiltersThese are the first

About Parked Domains

What is a Parked Domain?A parked domain is a registered domain name that is active but is not associated with a specific website.If you have a domain registered at Sav but do not have it pointed at a website, w

Managing Domain Folders

If would like to manage several domains in your account, you can sort them into folders. Creating a New Folder Login to your Sav account. Navigate to My Domains. Click the dropdown arrow next to the word fo

Resolving clientHold on Your Domain

About clientHoldSav places a clientHold status on your domain when the ICANN mandated WHOIS registrant contact verification is not completed within 15 days. This status disables your domain until the contact is

Resolving serverHold on Your Domain

About serverHoldYour domain can be placed into a serverHold status by the domain's registry. This means that your domain has been suspended directly by the registry and is not activated in the DNS. This will ca

Exporting a List of Your Domains

There are 2 ways to export a list of the domains in your account:Exporting in My Domains Login to your Sav account. Navigate to My Domains. Select which domains you would like to download. Click on Bulk Ac

Exporting Authorization Codes in Bulk

To transfer a domain to another registrar, you must obtain the Authorization Code from Sav. Login to your Sav account. Navigate to My Domains. Select which domains you would like to view the authorization c

FEATURE REQUESTS

Creating Child Nameservers for a Domain

About Child NameserversChild nameservers are custom nameservers that allow you to route a domains traffic to the IP address of a custom DNS service. Most users will not need to do this and will just need to upd

Adding or Updating DNSSEC Records to a Domain

About DNSSECDNSSEC records are used to ensure that the DNS records being served to a user for a domain are from the intended DNS server using a public/private key cryptography. Learn more about DNSSEC.Currently

Deleting Your Domain

Currently, domains can be deleted by submitting a support ticket with the domain.For your security, this request requires an extra level of identity verification to complete. In the support ticket, please inclu