Go Live, Publish, and Set Up Your Domain

Your site's domain is like its street address; it lets other people find it. Setting up your site domain is very important as it allows people to visit your sites. While our site builder does not host your domains, you can purchase a domain and connect it to your published site by creating a CNAME and two A records in your DNS settings.

Go Live

Taking your site live requires publishing your site, setting up your domain, and setting up your domain through your domain host.

Publish a Site

For your site to show up at any domain, you first need to publish it. To publish your site:

  1. In your editor, on the top right, click Publish. If your site was previously published, click Republish.
  2. A payment page appears. Select a plan, and continue.

Set up a Domain

After a site is published, you are prompted to select from one of the following three domain options:

    • Default Domain. This is a domain hosted by Website Builder, and is not good for your site’s SEO. The URL will be a subdomain of Website Builder’s with your custom naming. You may use the original default domain.
    • Purchase a new domain for your site. Purchase a domain from Google Domains or Hover. When you type your domain into the field, a menu appears with suggestions. This domain will already be set up to work with Website Builder. For more detailed instructions, see Purchase a Custom Domain.

      Use a domain you already own (make sure you added "www." to the URL). You may use a domain that you already own from the domain host you purchased it from. Ensure you add "www." to the URL. If you choose to use your own domain, continue to Go Live, Publish, and Set Up Your Domain.


To change your domain at any time after publishing your site, in the left panel, click Settings, Site URL, and then click Change site URL.

Set up your Domain in your Domain Host

If you chose to use the Default Domain or to Purchase a new domain for your site, you do not need to set up your domain with your domain host.

After setting up your domain in Website Builder, you must set up your DNS settings through your domain host. In order to do this, you will need admin access to the domain which you intend to use. In your domain host, you need to create two A records and a CNAME record.


Some domain hosts will not allow you to set up multiple records for the @ domain. If this is the case for your domain host, then simply add one record for the @ domain and include both IP addresses.

Use the following information for the CNAME record and A records:


  • Host: www
  • Points to: s.multiscreensite.com

A Records

  • First A Record:
    • Host/Alias: @
    • Target/Destination:
  • Second A Record:
    • Host/Alias: @
    • Target/Destination:

Two A Records are used for server balance and redundancy.


If you previously took your site live with instructions involving a 301 Redirect and CNAME, you will need to re-create your SSL certificate. For more information, see Add SSL or HTTPS. In addition, you will need to remove the previous settings for the 301 Redirect.

Adding AAAA and CAA records prevents issuing an SSL certificate. Please ensure you do not have these records configured.


The following is an example from Google Domains, in which they use one A record with two IP addresses:

The following is an example from GoDaddy, in which they use two A records (one for each IP):


Most domain hosts have instructions on creating CNAME records and A records in their help center. If you cannot find this information, you must contact your domain host. For a list of common domain hosts and their help information, see Specific Domain Host Records.

Configure a Sub-Domain

To set up a sub-domain to point to your site (for example, store.domain.com), follow the previous steps to set up a CNAME record.


A records are not required for sub-domains.

Instead of www for the CNAME record, add the sub-domain value:


  • Host: store (for example)
  • Points to: s.multiscreensite.com


See Domain Common Errors and Troubleshooting.

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