About clientHold
Sav places a clientHold status on your domain when the ICANN mandated WHOIS registrant contact verification is not completed within 15 days. This status disables your domain until the contact is verified.
Re-enabling Domains with a clientHold Status
- To verify your contact, find the email with a subject of "Action Required: Domain WHOIS Verification" that was sent to you when you registered your domain or updated its WHOIS contact.
- Follow the instructions in the email to verify the WHOIS contact. This will reactivate your domain.
Tip:
If you are unable to find this email in your inbox, check your spam and junk mail. If you cannot find it there, log in to help.sav.com to submit a support ticket and we will send you a new link to verify the contact.