Unsuccessful Items in Your Cart

Sometimes when you try to complete a purchase at Sav, there may be items in your cart that are unable to be successfully processed.
The reason for these unsuccessful items can vary but some common issues are:
  • Someone else purchased the item while it was in your cart but before you completed the purchase.
  • The domain status has changed since it was added to your cart.
  • Sav's backend is unable to process the purchase due to technical issues.
Tip
If you are having issues with completing a transaction, try removing the item from your cart, adding it back to your cart, and retrying the transaction after 1 hour.
If you complete a purchase and there are unsuccessful items in your cart, you may see an authorization hold in your bank account. This is a pending charge and the funds will not be processed. You can learn more about authorization holds here.
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